How to register for QParents
Creating a QParents account requires you
to complete a 4 step registration process.
1. Enter the invitation code
You must receive an invitation letter or
email with your unique invitation code before you can complete this step. If
you have not received an invitation letter or email, please contact your
2. Verify your identity
After accepting the terms and conditions
of use of QParents, you will be required to verify your identity by completing
an online 100 point identification check. To view a list of the accepted
documents and their point value, click here
3. Create a QParents account
You will be required to create a QParents
account using an email address as your account name. That email address will
need to be confirmed before your account will be activated. You may,
optionally, also provide a mobile number which will be used by QParents to
verify your identity (e.g. send you an SMS code to enter into QParents).
4. Add your child
You will then need to request access to
view your child's information. You will need to know your child's EQID to do
this. You can find the EQ ID on your child’s student ID card (the numbers under
the barcode), report cards, or school invoices, among other documents. It
consists of 10 numbers and one letter.
After completing these steps, your request
to create a QParents account will be sent to your child's school for final
The guides and videos below provide more
help for completing the QParents registration process.
If you received an email invitation to
register for QParents, please download the QParents Registration Quick
Reference Guide (PDF 897KB) or watch this video:
If you received your invitation to
register for QParents as a printed letter, please download the QParents Registration Quick Reference Guide from a letter
(PDF 880KB) or watch this video:
I'm having trouble validating my ID
The most common problems encountered when
validating identity documents online are with birth certificates and marriage
certificates. This is because there are so many different variations of these
certificates across different time periods and different states in Australia.
Some tips to help are:
that you have selected the right type of certificate (that you have chosen the
time period that matches your certificate).
sure you have entered your name as it appears on the certificate, not your
current name (if it is different).
sure you are using a full birth certificate, not an extract. A birth
certificate extract cannot be used as an identity document when registering for
on the question mark icon next to a field for more information. This will
display a sample picture showing where on your document you can find the
If you are still having trouble, try using
a different document. Alternatively, you are also able to continue your
registration with 60 to 90 points of identity documents. See What if I
don't have enough ID documents to reach 100 points? for more information.
What if I don't have enough ID documents
to reach 100 points?
If you have at least 60 points of these identity documents, you can still
register for QParents, but you will need to undergo an additional check at your
school after you have registered.
To do this, begin the QParents
registration process as normal and verify the identity documents you have. Once
you have reached 60 points, you will see an option on the lower left side of
the screen that says "Not Enough ID?". Click this to continue the
registration process without verifying 100 points of ID online.
You should then complete the remaining
steps in the registration process as normal. You will receive an email with
information about what documents you will need to present in person at your