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QParents - How to register

 
How to register for QParents

Creating a QParents account requires you to complete a 4 step registration process.

1. Enter the invitation code

You must receive an invitation letter or email with your unique invitation code before you can complete this step. If you have not received an invitation letter or email, please contact your student’s school.

2. Verify your identity

After accepting the terms and conditions of use of QParents, you will be required to verify your identity by completing an online 100 point identification check. To view a list of the accepted documents and their point value, click here

3. Create a QParents account

You will be required to create a QParents account using an email address as your account name. That email address will need to be confirmed before your account will be activated. You may, optionally, also provide a mobile number which will be used by QParents to verify your identity (e.g. send you an SMS code to enter into QParents).

4. Add your child

You will then need to request access to view your child's information. You will need to know your child's EQID to do this. You can find the EQ ID on your child’s student ID card (the numbers under the barcode), report cards, or school invoices, among other documents. It consists of 10 numbers and one letter. 

After completing these steps, your request to create a QParents account will be sent to your child's school for final approval. 

The guides and videos below provide more help for completing the QParents registration process. 

If you received an email invitation to register for QParents, please download the QParents Registration Quick Reference Guide (PDF 897KB) or watch this video: 

 

 

 Overview

 
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 If you received your invitation to register for QParents as a printed letter, please download the QParents Registration Quick Reference Guide from a letter (PDF 880KB) or watch this video: 

 

 Registering for QParents

 
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I'm having trouble validating my ID documents

The most common problems encountered when validating identity documents online are with birth certificates and marriage certificates. This is because there are so many different variations of these certificates across different time periods and different states in Australia. Some tips to help are:

·       Double-check that you have selected the right type of certificate (that you have chosen the time period that matches your certificate).

·       Make sure you have entered your name as it appears on the certificate, not your current name (if it is different).

·       Make sure you are using a full birth certificate, not an extract. A birth certificate extract cannot be used as an identity document when registering for QParents.

·       Click on the question mark icon next to a field for more information. This will display a sample picture showing where on your document you can find the required information.

If you are still having trouble, try using a different document. Alternatively, you are also able to continue your registration with 60 to 90 points of identity documents. See What if I don't have enough ID documents to reach 100 points? for more information.

What if I don't have enough ID documents to reach 100 points?

If you have at least 60 points of these identity documents, you can still register for QParents, but you will need to undergo an additional check at your school after you have registered.

To do this, begin the QParents registration process as normal and verify the identity documents you have. Once you have reached 60 points, you will see an option on the lower left side of the screen that says "Not Enough ID?". Click this to continue the registration process without verifying 100 points of ID online.

You should then complete the remaining steps in the registration process as normal. You will receive an email with information about what documents you will need to present in person at your school. During each release we will have a staff member available at the school from 2:00pm - 3:00 pm to assist.